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Home > Refractories West, Inc: Help
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Help
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How to Find Products
You can find the products we offer in one of two ways:
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Browse our catalog by selecting a product category from the list at the
left. Then select the appropriate resulting subcategory to view a list of
products within that subcategory.
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Use the "e;keyword search"e; function by entering keywords such as the brand
or type of product into the search field at the left, then click "e;go."e; To
perform an advanced search, simply click on the "e;advanced search"e; link and
follow the instructions on that page.
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For large order quanties or products not listed on this catalog visit or CONTACT US and fill out the form listing quanties and material required. We have carry thousands of different products and have access to other manufacturues and product lines.
How to Place an Order Online
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Once you have found a product you'd like to purchase, click on the product
name or image to view the details. You will see an "e;Add to Cart"e; button.
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Click on the "e;Add to Cart"e; button. You will see the item added to your
shopping cart in the right-hand column. Do this for each item you want to add to
your cart. You can remove items from your cart by clicking the "e;Remove Items"e;
button near the top of the cart.
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When you are ready to purchase the items in your shopping cart, click the
"e;Check Out Now"e; button. This will take you to the billing information
screen.
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On the billing information screen, enter your customer information and
billing address. Then click on the button "e;Next Step."e;
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Enter your shipping address information if it's different from your
billing address. Click on the "e;Next Step"e; button.
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Select your preferred method of shipping on the Shipping Options screen,
then click "e;Next Step."e;
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Select your payment method and enter your credit card information, then
click "e;Next Step."e;
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Review your information for accuracy and proceed with final step.
Shipping Information
Orders under 150 lbs include shipping charges calculated via UPS Ground.
All orders over 150 lbs are either FBO Pueblo or FBO PLANT depending on price
and availability and DO NOT include shipping.
Once we receive your PRODUCT order we will follow up with an Less than Truck
(LTL) or Full-Truckload shipping estimate. We use multiple shipping carriers and
will make every effort to get you the best shipping costs avaialable!
All prices and availability subject to change without notice. We cannot
gurantee inventory is in stock and once we receive your order we will make
effort to ship the product from either our wharehouse or from other
manufacturers warehouse or plant.
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